Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Macclesfield | GPhC No. 9012511 | Last updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our online pharmacy weight loss clinic services.

1. Who We Are

Pharmacy Weight Loss Macclesfield is a GPhC registered online pharmacy (Registration No. 9012511) serving patients in Macclesfield, UK. We act as the Data Controller for all personal information collected through our services. We are fully registered with the Information Commissioner's Office (ICO) and comply with all applicable UK data protection legislation.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

Personal details: Full name, date of birth, address, email address, and phone number
Health information: Medical history, current medications, BMI, weight, and health questionnaire responses
Payment information: Billing details processed securely through our payment provider
Technical data: IP address, browser type, device information, and website usage data
Communications: Records of any correspondence between you and our pharmacy team

3. How We Use Your Data

We use your personal and health information for the following purposes:

To assess your suitability for weight loss treatments safely and responsibly
To dispense and deliver medications — orders are typically dispatched within 1 working day once approved by our pharmacist
To communicate with you regarding your treatment, orders, and follow-up care
To maintain accurate pharmacy records as required by law and GPhC regulations
To process payments and manage your account securely
To improve our services and ensure the safety and quality of our clinical processes

Our lawful basis for processing health data is the provision of healthcare services and, where applicable, your explicit consent. We do not use your personal data for automated decision-making without human oversight from our pharmacist team.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site.

We use the following types of cookies:

Essential cookies: Required for the website to function correctly
Analytics cookies: Help us understand website traffic and improve our services
Preference cookies: Remember your settings and personalise your experience

You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell your personal data to third parties. We may share your information only in the following circumstances:

Healthcare providers: If a referral or clinical communication is necessary for your safety
Delivery partners: Limited contact details shared solely to facilitate the delivery of your medication
Payment processors: Securely handle transactions on our behalf under strict data agreements
Regulatory authorities: Where we are legally required to disclose information, such as to the GPhC or MHRA

All third parties we work with are required to handle your data securely and in accordance with UK GDPR.

6. Data Retention and Security

We retain patient records for a minimum of eight years in accordance with NHS and GPhC guidelines, or longer where legally required. All data is stored securely using encrypted systems. We implement appropriate technical and organisational measures to prevent unauthorised access, loss, or disclosure of your information.

7. Your Rights Under UK GDPR

You have the right to access the personal data we hold about you, request corrections to inaccurate information, and ask for your data to be deleted where it is no longer necessary for us to retain it. You may also request that we restrict how we process your data or object to certain types of processing. Where processing is based on your consent, you have the right to withdraw that consent at any time. To exercise any of these rights, please contact us using the details below.

8. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009
Pharmacy Weight Loss Macclesfield | GPhC No. 9012511